Testimonials
Joe & Karla B. – Rollingwood
We highly recommend Watermark & Company and Mike Paclik and would encourage you to include Mike in your list of potential remodelers. I am a construction attorney and know very well the problems that people can have during a residential remodeling project. Because I know what can, and often does, go wrong, we had delayed starting this major project for several years. After our experience with Watermark, however, we wished that we had done this project years earlier. We couldn’t be happier with the final results, how quickly the work was done, the quality of the work, and the adherence to the budget.
Bill & Lara B. – Steiner Ranch
This past summer, we hired Watermark to add a large gameroom over our garage, with built in cabinetry, closets, a computer desk, french doors, and home-theater/networking pre-wiring. This was not an attic finish-out, but rather a demolition of the existing roof/walls over the garage, followed by construction of the new room and tying the new floor/walls/roofline/electrical/HVAC into the rest of the house. Working with Mike Paclik and his team was a refreshing experience vs. previous remodeling experiences. Mike kept on top of everything and had progress being made almost every single day. We were floored that this addition took less than 2 months from the start of demolition to completion! (another contractor had quoted, at a significantly higher price, 7 months, but possibly up to a year!). Quality of workmanship was excellent… Mike showed great attention to detail, responded quickly to our questions, concerns, and requests, and was always a pleasure to work with.
Doug & Fran B. – Allandale
We were absolutely impressed and pleased with all aspects of working with Watermark from excellent responsiveness, attention to details, great efficiency to superb quality of work. The project was an extensive remodel of a 1959 home that including removing major walls, adding 3 ft to back plus addition of master bedroom and master bath, energy enhancements, and update of existing rooms including enlarged kitchen and 2nd bath. We always felt comfortable with the process and are thoroughly enjoying the results!
Mary – Central Austin
Watermark remodeled my Mother’s house a few years ago. They did a great job. But what impressed me the most was that they did it on time! As far as I know, this is the only company that does that. I was in shock when they finished the first deadline on time. Everyone I know that has dealt with other companies (including me) had problems with deadlines being delayed. They usually expect to see delays and people not showing up when they are supposed to. My friend is having her lake house remolded and has had so many problems. I told her.. see you should have done business with Watermark!
Beth R. – North Austin
My husband and I hired Watermark to remodel our master bathroom for us last year right after we bought our first home. We had no idea what was involved in a remodel of any sort and had never worked with a contractor before. Mike, took all of our questions and design changes in stride and led us through the whole process like the professional that he is. He even took the initiative to point out and address a couple small mistakes some of the workers had done that my husband and I had not even noticed when reviewing the work. He obviously takes great pride in all that he puts his name to and did his best to make sure that we were completely satisfied.
John G. – Great Hills
“We hired Watermark & Company to remodel our bathrooms (based largely on these great reviews), and our experience was 100% positive as well. From beginning to end, everything was done efficiently and professionally: communication was great at all times; tasks were accomplished in a timely manner; subcontractors were all highly skilled, courteous and friendly, and managed expertly; any issue that arose was resolved quickly and fuss-free. Mike Paclik sweated every detail, and we really appreciated the creative solutions he offered to various architectural challenges. Remodeling can be a very frustrating experience in the hands of the wrong contractor (plenty of horror stories!), but I thoroughly enjoyed the whole process with Watermark. Last but hardly least: our remodeled bathrooms look fantastic and function perfectly!”
Shannon & Rene G. – Great Hills
“Watermark & Company recently completed a master bath remodel for us. We are 100% satisfied with the outcome and will definitely recommend Mike to our friends and family. The work was completed on time and Mike always kept us up-to-date with the progress. All of the subcontractors involved were reliable and considerate. We worked with another contractor in the past on a different project and the process was so much better with Watermark. Mike is very honest, professional, and helps guide you with design/material selections. He is also very patient with any questions you have or changes that come up. We will definitely choose Watermark on any future projects.”
Chris & Chandra H. – Lost Creek
“We had an excellent experience with Watermark and are planning to use them again for additional projects. Mike and his team were very professional at all times. All workers arrived on time and did the work very quickly. The shower tile ended up looking exactly like the picture we showed him, with some intricate mosaic travertine tile work around the upper middle of the shower and 2×2 travertine tiles on the floor. We were extremely pleased with the custom cabinets they built to our specs.”
Allison H. – Highland Hills
“Thank you for everything. It feels like I have a whole new house now! You have been a pleasure to work with, and I’d of course be happy to refer folks to you as well as have you put me on your referral list. And can I just say the (Master) shower is simply amazing. My boys showered in it yesterday, and they were having so much fun in it, they got ridiculously clean! They pronounced it a ‘most awesome shower.’ I warned them that it’s mine, not theirs!”
Bruce E. – Balcones Woods
“Mike was great to work with. He didn’t mind me suggesting a few contractors for specific jobs with the home, which was a first for me. He was able to coordinate his crew with several others who were simultaneously working on my home.”
Susan H. – Circle C Ranch
“We really are enjoying the new space (Master Bathroom Addition). You all did a great job. Bring me some cards, I am happy to give them out. I think a lot of people need remodeling in our neighborhood.”
Jay S. – Great Hills
“Thanks again. Everything turned out perfect with the cabinets. The toe kick and molding look great. Thanks for your commitment in getting it done. We love the new bathroom!”
Susan V. – Cat Mountain
“Mike, thanks for taking care of everything. I was home last weekend and forgot to let you know how great everything looked. I’ll see you next week and thank you for all your work.”
Christy H. – Northwest Hills
“Was over at the house today & the painting looks great!!!! I cannot believe how a little color changes things!! Almost done!!! Cannot believe how fast this went!!! Looking great!”
Mandy F. – Delwood
“It’s been amazing to me how FEW people actually send estimates/bids and follow up. I have had to call back and ask for these things. Again, this is why we would like you to do the work for us.”
Pat & Mark E. – Travis Country
“Mike, Mark and I were amazed at how great the shelves in the garage turned out. Great job!!!!! Thanks so much. We’re totally excited to have so much quality storage out there.”
Cindy T. – Northwest Austin
“WOW – I’m so excited. I’ll go tonight after work to look for a faucet. Once again, I want to say that I’m very impressed with the way things are progressing.”
Becky K. – Delwood
“We have used Watermark for a number of projects for our 60 yr old home, including a complete remodel of our kitchen and family room, and a replacement of all of our old windows. The team is extremely professional and does really great work. Mike Paclik and the great team simply did everything right the first time. We will definitely call Watermark for any new projects.”
Matt & Faith L. – Great Hills
“We are loving the kitchen and have had so many compliments, which we direct all back to Watermark & Co. We also have the bid for the bathroom and will give you a call when we are ready to start that project. Thanks again for everything.”
